You need to cancel the order from the merchant. The merchant will inform us once of your cancellation and we will initiate the refund in 24-48 hours, if you have made the down-payment. It can take from 5-7 working days for the refunded amount to reflect in your account, depending on your bank.
Please Note: We cannot cancel the voucher codes loan.
Remember, these vouchers have a validity of 1 year and can be used to pay for anything with the merchant within that period.